PRIVACY POLICY & WEBSITE SECURITY
At Namia River Retreat, we are committed to ensuring that visitors to our website (https://namiariverretreat.com) feel secure and confident when planning and booking their stay with us. We prioritize the protection of your personal information, ensuring all data provided is encrypted and secure. Please review our privacy policy and site security information for further details.
BOOKINGS & THIRD-PARTY SYSTEMS
When you make an online reservation through our website, you will be redirected to a third-party booking engine provided by namiariverretreat.com. Although this booking system is integrated into our website, it is operated by an external service provider and is governed by their own privacy practices. We have carefully selected this third-party provider to ensure that your personal information is handled securely and in accordance with industry standards. Please review their privacy policy to understand how your data is managed during the booking process.
INFORMATION PROTECTION
We understand that security is paramount when sharing personal information. That’s why Namia River Retreat has implemented a robust security program with our web design and maintenance partners to protect your data from unauthorized access. Our site is hosted in a secure environment, using encryption and industry-standard firewalls to ensure your information is safeguarded. Personal details entered during the reservation or customer sign-up process are protected using Secure Socket Layer (SSL) technology for secure transmission.
PRIVACY POLICY
Your privacy is important to us. Namia River Retreat is committed to maintaining the confidentiality of your personal information and safeguarding it from unauthorized access. We may update this policy as necessary, so please check back regularly. We will not disclose any personally identifiable information to third parties without your consent.
We may collect two types of information on our site: personal information (such as your name, email, phone number, address, etc.) and aggregated data (such as traffic patterns and usage statistics). Personal information is only used for the purposes you agree to, such as booking a stay or receiving updates, and we do not share it with third parties for unrelated commercial purposes.
Use of Personal Information
We collect and use your personal information for specific purposes such as:
- Registering you as a member of our resort
- Processing your resort reservations
- Sending promotional offers or surveys
- Responding to enquiries
- Enhancing the user experience on our site
You may opt out of any marketing communications at any time. Every email will include an unsubscribe option, and we will honor your preferences to ensure your privacy.
Exceptions to the Use of Personal Information
While we are committed to safeguarding your privacy, there are two exceptions where the Resort may disclose personal information:
- Protection of the Resort’s Interests: The Resort may monitor and, in good faith, disclose personal information if necessary to protect the security, property, assets, and/or rights of the Resort, including preventing unauthorized use or misuse of the site.
- Legal Requirements: The Resort may disclose personal information if required by law, but only to the extent necessary and in a manner that seeks to preserve the privacy of the individual.
Use of Aggregated Data
We collect and use aggregated data, such as the number of visitors to our site and the most popular pages, to enhance the user experience and better understand user preferences. This information is shared in an anonymous, collective form and does not identify any individual user. The Resort uses aggregated data to improve the site, develop new features and services, and for marketing purposes. In this context, we may share aggregated data with third parties in a way that ensures individual users remain anonymous. The disclosure of aggregated data will never reveal personal information or identify individual users.
Cookies
Our site uses cookies to enhance your experience, making navigation faster and more efficient. Cookies collect non-personally identifiable information, such as pages visited and user preferences, and help us improve the site. You may opt out of cookies via your browser settings, but please note this may affect some site functionalities. Additionally, third-party cookies may be used by advertisers or other external content providers.
CHILDREN’S PRIVACY
Namia River Retreat’s website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a user under 18, we will take immediate and appropriate steps to delete such information from our records. Parents or legal guardians of children under 18 are encouraged to monitor their children’s online activities to ensure compliance with this policy.
LINKS TO THIRD-PARTY SITES
Our website may contain links to external websites. However, these sites may have different privacy practices from ours. We are not responsible for the privacy policies or actions of any external sites linked to our website. We advise you to review the privacy policies of these sites and contact the relevant parties directly for details on their data collection practices before sharing any personal or sensitive information.
YOUR CONSENT
By using our website, you consent to this Privacy Policy, including the collection and use of your information as outlined herein. If you are using the site on behalf of a company, your consent also applies to the information submitted on their behalf. Continued access to and use of the site signifies your agreement to the terms of this Privacy Policy and the website’s terms of use. If you do not agree with the terms outlined in this Privacy Policy, you should refrain from using the site, as continued use will relieve the Resort of any responsibility to the user.
POLICY MODIFICATIONS
Namia River Retreat reserves the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and the updated policy will always apply prospectively, not retroactively.
If you have any questions about our privacy practices, please contact us at:
Sales & Marketing Department
Namia River Retreat
232 Tran Nhan Tong, Cam Chau Ward
Hoi An, Quang Nam, Vietnam
hello@namiariverretreat.com
